Shipping, Return, Refund & Cancellation

Shipping & Delivery

Products – Shipping information will be available during checkout page or order status email within 24 hours. We dispatch order within same business day (Cut-off time 07:00 PM IST). You may contact support@prepaidgamercard.com for more information with Order number.

Services– Delivery of services will be confirmed to your registered email ID within 8 hours. For any issue, you may contact support@prepaidgamercard.com with order number.

Code(s)– Codes will be delivered electronically to your registered email. You may contact support@prepaidgamercard.com for more information with Order number.

Return & Refund

Once delivering your order there are absolutely no return/refunds. The delivered product is guaranteed to be exactly as described and in working condition, if your delivered product is not as described or not in working condition, email support@prepaidgamercard.com within 24 hours of delivery. In the case that your delivered product is not as described or not in working condition, a full refund will be issued for the full purchase amount only after post validating necessary information from manufacturer. A reverse pickup will be arranged by us for smooth return process (If applicable).
*Any Prepaid Game/Gift Card redeemed post delivery will not be applicable for return/refund under any circumstance.

Cancellation

For Cancellations, Please cancel your order before dispatch from “my account” page or contact  support@prepaidgamercard.com to cancel order.
Order with “On hold” status will be cancelled automatically after 48 hours. We reserve right to cancel suspicious order(s).